RESCU TELEMEDICINE SERVICE
WhatsApp Video Consultations for patients 12 years old and above from 12pm to 11pm daily.
(We are closed every Wednesday.)
Feeling under the weather but not keen on having our medical team visit your home? Perhaps you don’t want to alarm your family and neighbours or maybe you prefer a more affordable option?
Well fret not, we have you covered!
You can now consult our experienced medical team online via a WhatsApp video consultation and still get the medicines and MC you need without leaving the comfort of your home!
It’s as easy as picking up the phone and calling +65 87799441!
Let us know what your symptoms are and we’ll advise whether your condition is safe and suitable for a video consultation (you'll also need a phone with WhatsApp that can do video calls, as well as a valid Credit / Debit Card and email address).
Of course, there are limitations to a video consultation service, so to keep things safe, we can only offer a video consultation to persons of ages 12 years and above (anyone between the ages 12 to 16 years old will need to have a parent or guardian present during the entire consultation) and we can only treat the following conditions via a video consultation:
Cough, cold, runny nose and sore throat without fever or breathlessness.
Mild body aches and pains*
Diarrhoea and vomiting (not more than 2-3 times for each symptom) and with no blood in stools or vomitus.
Mild abdominal pains*
Mild gastric pains*
Mild headaches and migraines* with no symptoms suggestive of abnormal brain function or stroke (no numbness, weakness, severe giddiness, frequent vomiting, speech or vision disturbance).
Simple eczema and rashes.
Menstrual cramps with no heavy blood loss (changing pads more frequently than every 3 hours), no blood clots or flooding.
Mild gout attacks*
Urine Tract Infections with no blood visible in the urine.
Stable chronic conditions (diabetes, blood pressure, cholesterol and thyroid disorders) for review and medication top up.
General advice call
* Not sure if your pain is mild or severe?
Let Binky, our mascot, show you in the Pain Score Chart below.
A mild pain is one where you would assign a pain score of 3 or less, from a scale of zero to ten, where zero is pain free and ten is the worst pain you can imagine.
Hit the numbers to see how it works:
VIDEO CONSULTATION RATES
12PM – 4PM | $25 ($20 Medicine Delivery)
4PM – 8PM | $30 ($25 Medicine Delivery)
8PM – 11PM | $35 ($30 Medicine Delivery)
12PM - 11PM | $35 ($30 Medicine Delivery)
12PM - 11PM | $40 ($30 Medicine Delivery)
More than one patient?
12PM - 11PM daily | $15 for each additional patient*
*Additional patients must be at the same location as first patient and seen during the same video call
Prices shown are for consultation only.
Medicines can be provided at additional costs based on your condition.
Additional doctor's memos at $5 each and detailed medical reports at $250 each.
Note: An additional $5 fee is applicable for deliveries to Sentosa / Jurong Island.
That’s all folks! Get in touch if you have any questions! Take care and get well soon!