RESCU TELEMEDICINE SERVICE
WhatsApp Video Consultations for patients 12 years old and above from 12pm to 2am daily.
Feeling under the weather but not keen on having our medical team visit your home? Perhaps you don’t want to alarm your family and neighbours or maybe you prefer a more affordable option?
Well fret not, we have you covered!
You can now consult our experienced medical team online via a WhatsApp video consultation and still get the medicines and MC you need without leaving the comfort of your home!
It’s as easy as picking up the phone and calling +65 87799441!
Let us know what your symptoms are and we’ll advise whether your condition is safe and suitable for a video consultation (you'll also need a phone with WhatsApp that can do video calls, as well as a valid Credit / Debit Card and email address).
Of course, there are limitations to a video consultation service, so to keep things safe, we can only offer a video consultation to persons of ages 12 years and above (anyone between the ages 12 to 16 years old will need to have a parent or guardian present during the entire consultation) and we can only treat the following conditions via a video consultation:
Cough, cold, runny nose and sore throat without fever or breathlessness.
Mild body aches and pains*
Diarrhoea and vomiting (not more than 2-3 times for each symptom) and with no blood in stools or vomitus.
Mild abdominal pains*
Mild gastric pains*
Mild headaches and migraines* with no symptoms suggestive of abnormal brain function or stroke (no numbness, weakness, severe giddiness, frequent vomiting, speech or vision disturbance).
Simple eczema and rashes.
Sore eyes (conjunctivitis) and styes, provided there is no vision disturbance and only mild pains*
Menstrual cramps with no heavy blood loss (changing pads more frequently than every 3 hours), no blood clots or flooding.
Mild gout attacks*
Urine Tract Infections with no blood visible in the urine.
Stable chronic conditions (diabetes, blood pressure, cholesterol and thyroid disorders) for review and medication top up.
General advice call
* Not sure if your pain is mild or severe?
Let Binky, our mascot, show you in the Pain Score Chart below.
A mild pain is one where you would assign a pain score of 3 or less, from a scale of zero to ten, where zero is pain free and ten is the worst pain you can imagine.
Hit the numbers to see how it works:
Give Us A Tinkle
Please do forgive us if we do not answer immediately. We are currently still a one-doctor team and may be tending to other patients when you call. This is also the reason we are only offering video consultations during certain times of the day and allow patients who really need a home visit to still be seen, treated and taken care of.
Rest assured, your call is very important to us and we will call you back as soon as we can.
We'll ask you a few simple questions and if your condition is deemed suitable for a video consultation, we will send you a basic questionnaire via WhatsApp for your details (name, date of birth, email and exact location as well as next of kin contact details in case you become very unwell during the consultation and we need to alert your loved ones etc).
See You On The Small Screen
We will then call you via a secure WhatsApp video call.
Now Let's Try To Help!
What If It's Serious?
Medicines, MCs, Memos And All That Good Stuff
The Digital Era Is Here!
As we are linked to the Singapore government’s DigiMC system, our MCs are endorsed by mc.gov.sg and are officially recognized just like a normal paper MC.
Don't Forget To Take Your Medicine
At the end of the consultation, if you require medicines, we can discuss delivery arrangements.
Time To Pay the Piper
Stay In Touch!
VIDEO CONSULTATION RATES
12pm – 4pm | $15 ($20 Medicine Delivery)
4pm – 10pm | $25 ($25 Medicine Delivery)
10pm – 2am | $35 ($30 Medicine Delivery)
Weekends and PH
12pm - 2am | $35 ($30 Medicine Delivery)
More than one patient?
12pm - 2am daily | $10 for each additional patient*
*Additional patients must be at the same location as first patient and seen during the same video call
Prices shown are for consultation only.
Medicines can be provided at additional costs based on your condition.
Note: An additional $5 fee is applicable for deliveries to Sentosa / Jurong Island.
That’s all folks! Get in touch if you have any questions! Take care and get well soon!